Support

Get in touch

Write to [email protected]. Say which device you use and what happened, and we will answer within a few days.

Signing in

If a confirmation or reset link has expired, go back to sign-in and ask for a new one. Links work once, on the device you open them on.

A photo was not analyzed

Analysis needs a connection. If a question says “Not analyzed”, open it and try again, or fill in the answers yourself.

Deleting your account

In the app: open the account menu (your initial, top right, or your name at the bottom of the side panel) and choose Delete account. It deletes your account, every question and photo you saved, and your review history, at once and for good.

No longer able to sign in? Write to us from the address you signed up with and we will delete it for you. See Privacy for what that covers.